* {
	outline: 0;
	-webkit-box-sizing: border-box;
	-moz-box-sizing: border-box;
	-o-box-sizing: border-box;
	box-sizing: border-box;
}

.fix-bg {
	position: fixed;
	top: 0;
	bottom: 0;
	left: 0;
	right: 0;
	background-color: rgba(0, 0, 0, .5);
	z-index: 1001;
}

.fix-nv {
	width: 64px;
	position: fixed;
	bottom: 108px;
	right: 70px;
	color: #333;
	z-index: 1024;
	background-color: #fff;
	padding-top: 15px;
	padding-bottom: 3px;
	border-top-left-radius: 32px;
	border-top-right-radius: 32px;
	border-bottom-left-radius: 32px;
	border-bottom-right-radius: 32px;
}

.fix-nv li {
	margin-bottom: 12px;
	position: relative;
}

.fix-nv .ico {
	width: 48px;
	height: 48px;
	display: block;
	margin: 0 auto;
	border-radius: 50%;
	cursor: pointer;
	background-color: #fff;
	background-position: center;
	background-repeat: no-repeat;
	-o-background-size: 100% auto;
	-ms-background-size: 100% auto;
	-moz-background-size: 100% auto;
	-webkit-background-size: 100% auto;
	background-size: 100% auto;
}

/* .fix-nv .tel .ico {
	background-image: url(../images/robot/i-a1.png);
}

.fix-nv .mail .ico {
	background-image: url(../images/robot/i-a2.png);
}

.fix-nv .kefu .ico {
	background-image: url(../images/robot/i-a3.png);
}

.fix-nv .lian .ico {
	background-image: url(../images/robot/i-a4.png);
}

.fix-nv .weix .ico {
	background-image: url(../images/robot/i-a5.png);
} */

.fix-nv li:hover .ico {
	background-color: rgba(130, 49, 142, .1);
}

.fix-nv .txt {
	position: absolute;
	top: 0;
	right: 70px;
	display: none;
	color: #333;
	font-size: 14px;
	line-height: 24px;
	padding: 18px 30px;
	border-radius: 10px;
	width: 275px;
	background-color: #fff;
	box-shadow: 0px 0px 18px 0px rgba(130, 124, 131, 0.11);
}

.fix-nv .txt p {}

.fix-nv .txt p:last-child {
	margin-bottom: 0;
}

.fix-nv .tel .txt p {
	margin-bottom: 5px;
}

.fix-nv .mail .txt {
	width: 238px;
}

.fix-nv .mail .txt a {
	color: #83328f;
}

.fix-nv .kefu .txt {
	width: 370px;
}

.fix-nv .lian .txt {
	width: 270px;
}

.fix-nv li:hover .txt,
.fix-nv li:hover .qr {
	display: block;
}

.fix-nv .qr {
	position: absolute;
	right: 70px;
	bottom: -15px;
	display: none;
	width: 208px;
	padding: 22px 30px;
	text-align: center;
	background-color: #fff;
	border-radius: 10px;
	box-shadow: 0px 0px 18px 0px rgba(130, 124, 131, 0.11);
}

.fix-nv .qr img {
	width: 100%;
	display: block;
}

.fix-nv .qr p {
	font-size: 14px;
	color: #333;
	margin-top: 15px;
}

.fix-con {
	position: fixed;
	top: 50%;
	right: -135px;
	background-color: #fff;
	border-radius: 10px;
	z-index: 1025;
	-webkit-transform: translate(-50%, -50%);
	-moz-transform: translate(-50%, -50%);
	-o-transform: translate(-50%, -50%);
	-ms-transform: translate(-50%, -50%);
	transform: translate(-50%, -50%);
	z-index: 1002;
}

.fd-win {
	width: 520px;
	float: right;
	padding: 20px 30px 43px;
}

.fd-win .tit {
	margin-bottom: 22px;
}

.fd-win .tit span {
	font-size: 36px;
	color: #83328f;
	display: block;
	font-weight: bold;
	line-height: 1.4;
}

.fd-win .tit h3 {
	font-size: 20px;
}

.fd-win .problem {
	margin-bottom: 5px;
}

.fd-win .problem h3 {
	font-size: 16px;
	color: #83328f;
	margin-bottom: 8px;
}

.fd-win .problem .con {
	overflow: hidden;
	margin-bottom: 7px;
	height: 95px;
}

.fd-win .problem .con a {
	display: inline-block;
	font-size: 14px;
	height: 40px;
	line-height: 40px;
	padding: 0 12px;
	border-radius: 40px;
	margin-right: 6px;
	margin-bottom: 8px;
	background-color: #f8f5f8;
}

.fd-win .problem .con a:hover {
	color: #83328f;
}

.fd-win .win {
	height: 330px;
	overflow-y: auto;
	margin-right: -20px;
	padding: 20px 30px 20px 0;
	/*border: 1px solid #eee;*/
}

.fd-win .win::-webkit-scrollbar {
	width: 6px;
	border-radius: 6px;
}

.fd-win .win::-webkit-scrollbar-track {
	background: none;
}

.fd-win .win::-webkit-scrollbar-thumb {
	background: #e1e1e1;
}

.fd-win .win::-webkit-scrollbar-thumb:window-inactive {
	background: #e1e1e1;
}

.fd-win .item {
	overflow: hidden;
	position: relative;
	padding: 0 65px;
	margin-bottom: 20px;
}

.fd-win .item .face {
	width: 48px;
	height: 48px;
	border-radius: 50%;
	overflow: hidden;
	position: absolute;
	top: 0;
}

.fd-win .item .face img {
	width: 100%;
	height: 100%;
	display: block;
}

.fd-win .item .desc {
	padding: 15px 22px;
	font-size: 14px;
	line-height: 18px;
	border-radius: 10px;
	display: inline-block;
	position: relative;
}

.fd-win .item .desc:after {
	content: '';
	position: absolute;
	top: 0;
	width: 5px;
	height: 48px;
	background-position: center;
	background-repeat: no-repeat;
}

/* .fd-win .item-r .desc:after {
	right: -5px;
	background-image: url(../images/robot/i-a8.png);
}

.fd-win .item-l .desc:after {
	left: -5px;
	background-image: url(../images/robot/i-a9.png);
} */

.fd-win .item .desc p {
	text-align: left;
	word-break: break-all;
}

.fd-win .item-r {
	text-align: right;
}

.fd-win .item-l {
	text-align: left;
}

.fd-win .item-l .face {
	left: 0;
}

.fd-win .item-r .face {
	right: 0;
}

.fd-win .item-r .desc {
	color: #fff;
	background-color: #83328f;
}

.fd-win .item-l .desc {
	color: #666;
	background-color: #f8f5f8;
	word-wrap: break-word;
}

.fd-win .item-l .desc .link {
	word-break: break-all;
	color: #83328f;
	display: block;
	margin-top: 13px;
	padding-bottom: 3px;
}

.fd-win .item-l .desc .link:hover {
	text-decoration: underline;
}

.fd-win .btn-ping {
	float: right;
	height: 24px;
	width: 75px;
	position: relative;
	border: 1px solid rgba(130, 49, 142, .1);
	border-radius: 24px;
	overflow: hidden;
	margin-top: 6px;
}

.fd-win .btn-ping:after {
	content: '';
	position: absolute;
	top: 50%;
	left: 37px;
	width: 1px;
	height: 12px;
	margin-top: -6px;
	background-color: rgba(130, 49, 142, .2);
}

.fd-win .btn-ping a {
	width: 36px;
	float: left;
	height: 22px;
	background-position: center;
	background-repeat: no-repeat;
}
/* 
.fd-win .btn-ping .yes {
	background-image: url(../images/robot/i-a6.png);
}

.fd-win .btn-ping .no {
	background-image: url(../images/robot/i-a7.png);
} */

.fd-win .txt-ping {
	clear: both;
	text-align: center;
	font-size: 14px;
	color: #999;
	padding: 9px 0;
	display: none;
}

.fd-win .info {
	overflow: hidden;
	padding-top: 5px;
	margin-bottom: 7px;
	display: none;
}

.fd-win .info .ico {
	float: left;
	width: 25px;
	height: 25px;
	background-position: left center;
	background-repeat: no-repeat;
}

/* .fd-win .info .size {
	background-image: url(../images/robot/i-a10.png);
}

.fd-win .info .biao {
	margin-right: 4px;
	background-image: url(../images/robot/i-a11.png);
}

.fd-win .info .jilu {
	margin-right: 6px;
	background-image: url(../images/robot/i-a12.png);
}

.fd-win .info .tu {
	background-image: url(../images/robot/i-a13.png);
} */

.fd-win .txt-inp {
	overflow: hidden;
	position: relative;
	padding-right: 78px;
	border: 2px solid #82318e;
	border-radius: 5px;
}

.fd-win .txt-inp:after {
	content: '';
	position: absolute;
	right: 78px;
	top: 50%;
	width: 1px;
	height: 24px;
	margin-top: -12px;
	background-color: #e5e5e5;
}

.fd-win .txt-inp .inp {
	height: 56px;
	width: 100%;
	display: block;
	border: 0;
	font-size: 16px;
	padding: 0 13px;
}

.fd-win .txt-inp .btn {
	position: absolute;
	right: 0;
	top: 0;
	width: 78px;
	height: 56px;
	cursor: pointer;
	border: 0;
	/* background: url(../images/robot/i-a14.png) no-repeat center; */
}

.js-pro {
	font-size: 14px;
	font-weight: bold;
	color: #83328f;
	cursor: pointer;
}

.fix-problem .tit {
	margin-bottom: 2px;
	overflow: hidden;
}

.fix-problem .tit h3 {
	font-size: 16px;
	color: #83328f;
	line-height: 32px;
}

.fix-problem .tit .btn {
	width: 24px;
	height: 32px;
	float: left;
	cursor: pointer;
	margin-right: 16px;
	border-top-right-radius: 5px;
	border-bottom-right-radius: 5px;
	/* background: #83328f url(../images/robot/i-a15.png) no-repeat center; */
}

.fix-problem .list {}

.fix-problem li h3 {
	font-size: 13px;
	font-weight: normal;
	color: #666;
	padding-left: 60px;
	line-height: 40px;
	cursor: pointer;
	/* background: url(../images/robot/i-a16.png) no-repeat 40px center; */
}

.fix-problem dl {
	display: none;
}

.fix-problem dd a {
	display: block;
	height: 40px;
	line-height: 40px;
	font-size: 13px;
	color: #666;
	padding-left: 78px;
}

.fix-problem dd:hover a {
	background-color: #f2eaf3;
	color: #83328f;
	font-weight: bold;
}

.fix-problem dd.on a {
	background-color: #f8f5f8;
	color: #83328f;
	font-weight: bold;
}
/* 
.fix-problem li.ok h3 {
	background-image: url(../images/robot/i-a17.png);
} */

.fix-problem .right {
	float: right;
	width: 309px;
	height: 801px;
	background-color: #f8f5f8;
	overflow: auto;
	/*display: none;*/
}

.fix-list {
	padding-top: 66px;
}

.fix-list li {
	margin-bottom: 14px;
	padding-right: 25px;
}

.fix-list li a {
	display: block;
	overflow: hidden;
}

.fix-list li em {
	float: left;
	width: 38px;
	text-align: right;
	margin-right: 15px;
	font-size: 18px;
	font-style: italic;
	color: #83328f;
}

.fix-list li h4 {
	font-size: 13px;
	line-height: 22px;
	font-weight: normal;
	overflow: hidden;
	color: #333;
}

.fix-list li h4:hover {
	font-weight: bold;
	color: #83328f;
}

/*.fix-problem{width: 0;float: left;overflow: hidden;}*/
.fix-problem {
	width: 590px;
	float: left;
	overflow: hidden;
	background: #fff;
	position: relative;
	right: -580px;
	height: 715px;
	border-top-left-radius: 10px;
	border-bottom-left-radius: 10px;
}

.fix-problem .left {
	width: 281px;
	height: 801px;
	padding-top: 22px;
	border-right: 1px solid #eee;
	float: left;
}

.fix-con {}

/*.fix-con.open .fix-problem{display: block;}*/
.fix-con.open .fix-problem .left {}

.fix-con.open .fix-problem {
	width: 281px;
}

.fix-con.open {
	width: 801px;
	right: -230px;
}

.fix-con.open1 {
	width: 1100px;
	right: -380px;
}

.fix-con.open1 .fix-problem {
	width: 580px;
}

.fix-con.open1 .fix-problem .left {
	border-right: 0;
	width: 280px;
}

.fix-con.open1 .fix-problem .right {
	display: block;
}